Contact Us
We're Here to Help
At Furricious, your pet's comfort and your peace of mind matter to us. Whether you have a question before you buy, need an update on your order, or something isn't quite right, our team is ready to help.
Get In Touch
Email: furricious.store@gmail.com
Response time: We aim to respond to all enquiries within 18-24 hours
What Can We Help With?
Order questions Wondering about your order status, confirmation, or making a change? Reach out with your order number and we'll look into it right away.
Shipping questions Questions about delivery times, tracking, or where your package is? Check our [Shipping Policy] first, or contact us directly.
Returns & refunds Need to start a return or ask about our 14-day return policy? Email us and we'll walk you through the process.
Product questions Not sure if the Electric Pet Paw Trimmer is right for your pet, or need usage tips? We're happy to help before or after you buy.
Before You Contact Us
To help us assist you as quickly as possible, please include:
- Your order number (if applicable)
- The email address used to place your order
- A brief description of your question or issue
Thank You
We appreciate you choosing Furricious for your pet care needs. We're a small, dedicated team working to make sure every furry customer — and their human — has a great experience.