Shipping Policy

Last updated: 09/08/2026

Where We Ship

Furricious currently ships to addresses within the United Kingdom only.

Order Processing Time

Orders are typically processed within 1-2 business days before dispatch. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time

Once dispatched, orders typically arrive within 3–5 business days. These are estimated timeframes, not guaranteed delivery dates, as delivery can be affected by factors outside our control.

Delays

Occasionally, orders may be delayed due to high demand, carrier issues, weather, or other circumstances outside our reasonable control. If your order is significantly delayed, please contact us at furricious.store@gmail.com and we'll do our best to assist.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders delayed or misdelivered due to an incorrect or incomplete address provided by the customer. If you notice an error shortly after ordering, contact us immediately at furricious.store@gmail.com and we will try to correct it before dispatch.

Failed Delivery Attempts

If a delivery attempt is unsuccessful, the courier will generally leave instructions for redelivery or collection. Please follow the courier's guidance to receive your package.

Lost or Damaged Packages

If your order arrives damaged, or does not arrive at all within a reasonable time beyond the estimated delivery window, please contact us at furricious.store@gmail.com with your order number so we can investigate and resolve the issue.

Public Holidays & High-Volume Periods

Processing and delivery times may be longer than usual around public holidays or high-demand periods (such as sales events). We'll do our best to keep you informed if this affects your order.

Circumstances Outside Our Control

We are not liable for delays caused by events beyond our reasonable control, including but not limited to extreme weather, courier delays, customs issues, or other force majeure events.

Questions?

If your order seems delayed or you have any shipping questions, contact us at furricious.store@gmail.com and we'll be happy to help.