Privacy policy

Last updated: 09/08/2026

Furricious ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have when you shop with us at furricious.com.

Information We Collect

When you browse our store or place an order, we may collect:

Information you provide directly:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided at checkout)
  • Order details (products purchased, order value)
  • Payment-related information (see "Payment Information" below)

Information collected automatically:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on our site
  • Referring website
  • Cookies and similar tracking technologies (see "Cookies" below)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your order status
  • Respond to customer support enquiries
  • Prevent fraud and protect the security of our store
  • Improve our website and product offering
  • Send marketing communications, where you have opted in (you may unsubscribe at any time)

Payment Information

We do not store your full credit or debit card details. Payments are processed securely through our third-party payment provider(s) [INSERT PAYMENT PROVIDER, e.g. Shopify Payments / Stripe]. These providers have their own privacy and security policies governing how they handle your payment data.

How We Share Your Information

We share personal information only where necessary to operate our store, including with:

  • Shopify, our ecommerce platform provider
  • Payment processors, to complete transactions
  • Shipping and fulfilment partners, to deliver your order
  • [INSERT ANY OTHER THIRD-PARTY SERVICES, e.g. email marketing tools, analytics providers]

We do not sell your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to keep our store functioning correctly, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how the site functions.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting, or reporting requirements.

Data Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under UK GDPR

If you are a UK resident, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information, where applicable
  • Restrict or object to certain processing of your information
  • Withdraw consent at any time, where processing is based on consent
  • Data portability, where technically feasible

To exercise any of these rights, please contact us at furricious.store@gmail.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been mishandled.

Children's Privacy

Our store is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Email: furricious.store@gmail.com